Chateau Woods

We had a great move in experience.
Love the community, elevators are fast, the gym is well maintained, clean and all machines you need to keep in shape.
Our apartment is spacious, and the sunsets are beautiful.
Lorenzo is awesome, helpful and funny.

It’s been a smooth transition into the new place. Lorenzo and Kevin have been super helpful! Met some of the other residents and everyone has been very nice.

So far it has been OK. The orientation should have included more useful information, for example, where mail box, lockers, garbage chute are locate, etc. There was no apartment walkthrough. I asked and they said they would come. They never did. I need to remind them again. I noticed things that are broken after I moved in.

Chateau had been a good experience with paper and move in process being smooth and fairly quick. Have enjoyed the building and our apt is what we were looking for.

Absolutely worst experience ever. I have been renting for years and this is by far the most unresponsive team I have dealt with. I had to break my lease as I bought a house, I of course paid the lease breaking fees. A month later I get a bill with ADDITIONAL RENT charges and other unexplained charges even after getting the apartment professionally cleaned. I tried to reach out to their Leasing agent MULTIPLE times over email as well as the owning company but no one is willing to respond and... explain the charges. Stay away unless you want to be overcharged without explanation when you leave!Absolutely worst experience ever. I have been renting for years and this is by far the most unresponsive team I have dealt with. I had to break my lease as I bought a house, I of course paid the lease breaking fees. A month later I get a bill with ADDITIONAL RENT charges and other unexplained charges even after getting the apartment professionally cleaned. I tried to reach out to their Leasing agent MULTIPLE times over email as well as the owning company but no one is willing to respond and explain the charges. Stay away unless you want to be overcharged without explanation when you leave!

Absolutely worst experience ever. I have been renting for years and this is by far the most unresponsive team I have dealt with. I had to break my lease as I bought a house, I of course paid the lease breaking fees. A month later I get a bill with ADDITIONAL RENT charges and other unexplained charges even after getting the apartment professionally cleaned. I tried to reach out to their Leasing agent MULTIPLE times over email as well as the owning company but no one is willing to respond and explain the charges.

After I submitted a Google review, they reached out asking for bank statement to prove rent payment. It's been more than a week I shared the documents but no response yet despite several follow ups. Seriously the worst most unprofessional group of people I've ever dealt with.

Stay away unless you want to be overcharged without explanation when you leave! Lee mas