Whitnall Park Apartments

I was having a problem getting my insurance listed with new company. Justine was very helpful getting it straightened out and helping my insurance agent

This complex is the absolute worst. There are so many issues with it and no direct email so there's no one to contact if they don't answer the phone and that has been one of the issues we've had. They lock the outside of the apartment buildings but there is NO call box or cameras. So when packages are delivered, they are often stolen. We always write instructions to deliver to mail room but sometimes the deliveries still go to our building while we're at work and we never get them. The sauna has... been broken since we moved in. We've asked about it multiple times, and every time we get some bs answer and that "they don't know when it will be fixed" : ) when we moved in the apartment was so dirty and they had to come in and use ozone treatment which was a hassle for our dogs. save your money and time and don't rent here. Lee mas

The staff in the main office is rude, and will hang up on your phone calls instead of coming up with resolutions. I am also disabled from my time in service and was still treated poorly. Also if you get an old apartment, make sure you don’t fall for their lie about them charging everyone the same because of the size.

Let me first start off with how horrible management and staff is. Very rude and so unprofessional. Offices were under construction for months starting in December and were told three different re-opening dates until they finally opened this April. Management never answers calls or texts for days even when sending multiple messages. Horrible communication and like other reviews there were multiple occasions where we were told “we never received your rent” or it was “lost”. When rent was paid days... in advance. Do not rent here. Not worth the money or stress. Wouldn’t recommend to anyone. Keep looking so you don’t regret it like we have. Lee mas

If I could rate 0 stars I would. Management is rude and very unorganized. Unit I was given was not the layout I was told. My washer and dryer were in my room rather than the hallway closet. Any contact with management took multiple times of reaching out before receiving any message or call back. Very rude and unprofessional. During construction of their office there was no communication or updates whatsoever. They said they’d be back in office end of January then pushed it farther then said in... March and didn’t open until April. Left my with nobody in person to help when needed especially with no calls or texts back. Just like many other reviews multiple instances of them saying “rent was never received” or wasn’t paid when it was done days ahead of time. Do not rent here. Nothing but stress and a waste of money. Lee mas