19/6/18
It's your risk
I lived there for nearly 6 years, I had a mouse in the apartment and twice had a bedroom full of ants (hundreds). They provided a ant trap to resolve that issue. Don't even get me started about the number of creepy crawlers I had across my carpet. I had mold in a closet that stretched a full 3 feet. Took 4 years to fix that issue. They only replaced my kitchen faucet after it broke and sprayed water across the kitchen 3 times. As to garbage pickup; it has to fit in the blue container or you have... to dispose of it yourself through the method of your choice. This makes moving out problematic.
As to your $500 security deposit. They use that to account for normal wear and tear in the apartment. They expect you to make the apartment look like it has not been lived in. I was charged $40 to replace the drip pans on my stove! I got less than $200 back from the total.
All I can say is renter beware.
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Administrador de la propiedad en Ravinia respondió a esta revisión
I am very sorry to hear that your experience at Ravinia for the past 6 years was occasionally frustrating for you. As the Property Manager, I take your comments seriously. I appreciate the time you took to bring some of your concerns to our... attention in order that we may always strive to improve. I assure you that we make every effort to provide excellent customer service and maintenance service and am sorry you feel we may have fallen short of the expectations during your residency. I would be more than happy to arrange a convenient time to review your deposit refund. Please contact me at 414-281-9797. We wish you the very best in your new home. Beth K.,
