30/10/23
generally a positive experience
I only lived at Southcrest for a year due to work-related circumstances (a long story), but I would have been happy to stay considerably longer. The two-bedroom unit was spacious, they were extremely welcoming to my dog (the doggie waste stations with bags in multiple spots were highly appreciated), the extra storage in the basement was really nice to have, and I loved having assigned parking. Maintenance requests were answered promptly upon contacting the office and they were great about making... sure everyone was safe. We were always notified well in advance of work being done on the grounds (the roof, for instance). Office management has been great even after I've moved out - I forgot to turn off autopay and was charged for this month although my lease ended last month, and they were quick to reassure me it would be refunded. Still waiting on that, but they've been great with everything else and I would definitely rent from them again.
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