Apex Apopka

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team.
Providing friendly service and responding quickly to maintenance requests are both very important to us, so it's wonderful to know... that this has been reflected in your experience. We truly appreciate your feedback and are grateful to have you as part of the Apex Apopka community!
- Nathan, Community Manager Read More

Hi Naomi,
Thank you for sharing your feedback. While we understand that not every resident's experience will be the same, we are disappointed to see several claims in this review that do not align with our records or our numerous attempts to assist... throughout your residency.
Apex Apopka employs a full-time maintenance team, including HVAC-certified technicians, and we take resident concerns seriously. We are only able to address issues that are reported to us, and many of the concerns referenced here were either never reported through the proper channels or were raised only after the fact, leaving us with little opportunity to investigate or resolve them.
We were also surprised to read comments regarding management communication, as our team has consistently made efforts to respond to concerns and maintain open communication. Unfortunately, those efforts can only be successful when communication remains a two-way street, and you blocked our number.
Regarding parking, we understand that everyone would prefer a space directly outside their building. As with every apartment community, parking availability varies by time of day. We continue to enforce parking policies and provide optional reserved parking for residents who prefer a guaranteed space.
While we appreciate that you found the rest of our team to be helpful, it's unfortunate that this review overlooks the substantial time and effort that multiple team members invested in addressing your concerns throughout your residency.
We wish you all the best moving forward.
— Nathan, Community Manager Read More

Thank you for taking the time to share your experience! We're glad to hear that while your apartment needed a little extra attention at move-in, our team was able to address the issue quickly and make things right.
It's wonderful to know that you've... enjoyed living at Apex Apopka and that our team has been attentive and responsive whenever needed. Providing great service and ensuring our residents feel at home are always our top priorities.
Thank you for being part of our community, we truly appreciate your kind words and support!
- Nathan, Community Manager Read More

Thank you for your kind words! We're so glad to hear that your experience has been positive so far and that both our team and your neighbors have helped make you feel welcome during your move-in process.
We know moving can be stressful, so it's... wonderful to hear that everything has been going smoothly and that you're already enjoying the community.
We did notice we missed out on that fifth star! ?? If there's anything we can do to make your experience even better, we'd love to hear your feedback. Our goal is always to provide a five-star experience, and we're excited to continue earning it as you settle into your new home.
Welcome to Apex Apopka!
- Nathan, Community Manager Read More

Thank you for taking the time to leave a review. We're sorry to see your experience didn't meet your expectations. Unfortunately, because this review is anonymous and doesn't include any specific details, we're unable to identify the concerns you've... referenced or investigate them further.
We encourage you to contact our office directly by phone, email, or in person so we can better understand your experience and work toward a resolution. Our team is always happy to listen and help whenever concerns are brought to our attention.
— Nathan, Community Manager Read More