2/28/24
Unresponsive management team
We are very disappointed in this place.
We have lived here since October. About 2 months ago we had neighbors move in. After complaining to the front office about our entire apartment smelling of marijuana, they said they would place a note on everyone’s door that day. This was never done. It has been a month of the neighbors smoking inside there apartment (they do not have a balcony). Nothing has been done. I have resent an email to management with no response from their team days later. We... have a small baby and signed this lease with one of the reasons being it was a smoke free building. I do not recommend this building for families or anyone with children.
Review from Apartments.com
2 People Found This Helpful
Property Manager at Soleste NoMi Beach responded to this review
Thank you for bringing this matter to our attention. We regret that you had a negative experience and will use this as an opportunity to improve. We have been addressing this, and based on our conversations, I'm happy to say that things have improved... . Once more, I want to express my gratitude for allowing us to address the problem and for being a part of this wonderful community.
Thank you.