Advenir at Castle Hill Apartments

The property is really nice, so is the pool. The layout of the apartments is functional and convenient.
However, the aging cheap plumbing fixtures and appliances rarely work properly. My AC has gone out 5 times in 5 months. I keep asking them to fix it but they only are able to bandaid the issue.
The worst thing about this place is the trash service. It sounded like a wonderful idea. Place trash outside at night, and someone comes and gets it for you. However it’s a terrible practice because... many residents leave their trash out all day. I have 2 neighbors with adult diapers overflowing all day long right outside my door. It’s lovely coming home.
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These are nice apartments. However, cable TV is not available in the complex. You can get internet, but no cable. The front office said that if enough people complained they would get a contract with Spectrum for cable, but I guess that hasn't happened. Do you want to live without cable tv? If so, move here!

If you plan to move here just prepared to be lead around in circles, never having a working fence, never having the smart app to get around property working, and if you have clear lease violating neighbors expect to deal with it throughout your entire lease. I’ve asked to speak to people above the property manager and have never been followed up with. This place does not care about their residents well being in the slightest but rather how deep our pockets can go.

While rarely writing reviews this felt necessary as a dissatisfied tenant. While the staff at Advenir has been great throughout my time here, my experience has not been an enjoyable one. From not having the security gates maintained and being broken for months on end, not having enough dumpsters for recycling to the point they overflow, paper thin walls, being unable to opt out of a trash service that I don’t use for $25 a month, endless emails, an absolutely ridiculous increase in rent ($300+... per month for most) that has caused residents to have to move with not many options available locally, and multiple “inspections” over the course of 11 months for varying reasons. For what is offered here and the headaches it’s brought, you’d be better served renting a house for the same price. Read More

I’ve lived here for awhile now. The outward appearance is nice, but cheaply constructed. There are a lot of animals cats, dogs, birds etc. Not well maintained.

The property isn’t very clean, I’m not sure how often employees walk around to check things. Flower beds have weeds and grass growing in them, I’ve watched one particular weed for the last 6 months, not pulled yet.

Hallways often smell from trash. You can hear your neighbors through walls and ceilings. Not fun hearing a headboard... banging on the wall at night.

The community is gated but they don’t work. It’s been nearly a year since they have. Path gates also have locks, but many are broken. We’ve been told many stories on how all of it will be fixed, just never happens.

The office staff often will say they don’t have permission to do anything. They always seem to have to ask the next person up the line. For example, I told the property manager about an apple in the stairwell. Two weeks later it’s still there plus more trash. At least the dirty diaper is gone.

So, usually you don’t get a resolution. Usually only one person works on the weekend, and neither manager work the weekends.

When my lease is up I won’t extend it. I’m not going to pay a premium price for poor quality and upkeep. Read More