Windsor Coconut Creek Apartments

No recomiendo vivir aquí. Desde robos en mi balcón y la puerta de mi casa, hasta incidentes en el gym y áreas verdes. Olor a Marihuana constantemente y gente rara que ves en las noches en el conjunto. No hay seguridad. Problemas constantes con el aire acondicionado, olor a moho en las paredes.

Where to begin! First our apartment had an awful tobacco smell coming in thru the vents even when this was supposed to be a free smoke community! We complained multiple times we even found out who was the smoker in our Building, notified the office and unlike it is stated on the lease contract the office never proceeded with the investigation to fix this. All they did was send out emails and useless letters to ALL UNITS IN THE BUILDING when they knew exactly the apartment number the smell was... coming from. I have asked for reasonable solutions and nothing ever happens, I have been keeping records of all emails and requests I have sent to the management office because it’s gotten to the point where I’ve considered taking legal actions about it! Then, back in December I asked the office to replace the grout on the shower, they only needed to fix some areas not the whole shower; they said we needed to get out of the apartment for the whole day cause the smell was gonna be too strong to stand it. We packed our dog and our kid hoping we would come back to a decent job but instead they painted the whole shower (tiles and grout altogether and even the ceiling.) it did not only look sloppy but the fact that I, the renter, have more knowledge on basic maintenance than Dennis, the maintenance manager is embarrassing!! If I knew that was going to be the way they fix issues around St Andrews I would have refused to take it cause this was not even the worst part. Not even a month later, the painting started peeling off, water was getting underneath and in between the tiles they covered and this cheap paint they applied! I went to the office as soon as it happened and with pictures to prove I wasn’t lying, the only solution Lynn gave me was to get the same person who did the job the first time and re-paint the shower. Read More

Very nice apartment good staff in the front office nice views nice neighborhood its a nice place to live

I enjoy living at St Andrews. It is well kept and I have had excellent responses from the staff. Lynn in the main administration building is very knowledgeable and professional. Any maintenance request I’ve put in has been answered within a day or two.

Do NOT do like I did and make a decision and sign a lease prior to coming to this property. I was living in NC and had to make a decision rather quickly. What a mistake!!! For what I pay this is a horrible apartment!!! I've had appliance problems...dryer had to be replaced after 2 attempts to repair. Horrible walls with holes barely covered, crappy low-life painting attempting to obscure cosmetic eyesores on the walls and ceilings. Both bedrooms have light switches that don't affect any of the... outlets so you can't even turn on a light from the bedroom entry way light switch. The storage is horrible inside the units. I would've preferred a tad smaller apartments in exchange for some storage space. Appliances are the lowest level one could buy. This whole community is run-down. I found out the prior owners went bankrupt last Fall and a new company took over (and they're doing a horrible job). Maintenance response is sporatic but I seem to never get them to fix the problems on the first try. I even had mold/mildew problems in my garage that I rent separately. These 'garages' are very small, smell, oldly and moldy with now ventilation. Also have no power outlets in them other than the garage door opener. What else...I've had a leaky A/C, a neighbor with dogs that would bark from 11:30pm - 1pm where police were called 3 times. This problem has now gone away thank God. Lastly, I've had repetitive card access problems where I couldn't even get into the facility with my own card access. Overall, a horrible value and I'm counting the days until I move out. Being I'm in month #3 I have alot of counting to do. Read More