PARC3400 Apartments

I've been a resident for 3 years and this community is the best. Clean, quite, great neighbors, and I can't forget to mention the awesome management team. The manager Tanja, leads her team with the upmost professionalism. My family and I highly recommend this great community!!

As a 3 yr resident, maintenance quickly fixes appliance issues, the property, pool, gym and common areas are spot less, staff is friendly and professional, family feel & never crowded, beautiful day room, landscape and modern structures, community events, awarded me resident contest gift card, I highly recommend this community.

Pros: friendly maintenance
Great gym
Nice apartment

Cons: broken elevators, gates, and grills that can be down for weeks.
Dog poop even on the sidewalk
Unfriendly management
If you need to communicate with the office after move in, it’s very difficult. They won’t work with you to solve anything.
Had packages stolen from Luxor one in the communal locker.
They supposedly have cameras but I don’t think they are operational
They cater to more college students so expect to smell some pot

I do not want to use my full name because I don't know what the management has the capability of doing, and I don't want to harassed because of my personal experience here. I wish I could give this place a negative rating. Living here has become unbearable ever since the management changed. The property manager is the most disrespectful and unprofessional worker I have ever came across. She has literally raised her voice at me and my roommate and cut us off mid sentence time after time. She... disregards our feelings and make us feel that what we have to say is worthless. Once we went to talk to her about the grills that hadn't been working for a year to see when they were planning on fixing it (since we are being charged and paying so much to live here, we want to have the ability to use the amenities that we pay for) her response was "you pay rent to live in your apartment not the amenities". this was very interesting for us to hear because when we first signed our lease, the amenities were the highlight of this apartment complex and was a huge part of their selling point. The rest of the staff are very unprofessional as well, with the exception of Destinee, who has always been pleasant. We've tried contacting their regional manger, but unfortunately he doesn't seem to care because calls never get returned and nothing has changed.

There is also no security here. Anyone can walk into the apartment complex and do whatever they want..there has been a shooting, break-ins/burglaries, drug busts, cars being broken into. The response we get from management is "your safety is your own responsibility" although that is true, it's not the answer we are looking for. We need to see change taking places and new security. we shouldn't have to dread going to our own home, a place that is supposed to be our peace. We even brought up the idea of adding more security cameras but they said they can't install new cameras on the floors because of the way the apartment was built. As a student, I constantly have fear and anxiety coming to my house and leaving it.
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When I was apartment hunting & came across PARC3400, I knew this was where I had to live. It’s absolutely beautiful, the pool, the gym, the lobby, even the study rooms! My roommate and I were so happy we chose this place, until things started to change. For example, leasing office management changes every so often. I understand that people come and go, but since I’ve been living here, only one person has stayed consistent. Other positions have been changed out so many times. This would be not a... problem at all if the people hired were actually nice and happy to be working here. You would think they were good with customer service, right? It depends on the day... and their mood. Sometimes they’re in a good mood and help you with a smile, other days you feel like you’re burdening them when asking for assistance or even just questions in general!! When we first moved in, leasing office management was sweet as can be & even knew us by name. I loved walking by the office and waving to them because I knew I would get a smile and a wave back! Anyways, problem #2 is I can’t tell you how many times there has been police activity here. I know that’s not something management can control, but they CAN control putting cameras in the hallways as proof for whatever is happening! I’ve heard horror stories from fellow residents, sometimes I don’t even feel safe staying in by myself. If cameras were inserted, I would feel much better and safer. How many incidents need to occur before management decides to do something? Please!!! I just want to love this place all over again, but with these issues arising, renewing our lease isn’t looking very good. Read More