12/29/22
Place is falling apart
Here is the truth. The complex itself is much better than competitors BUT since new management took over the complex is getting ruined. Ignore the 5 star reviews who say it the “move in” was amazing. That means nothing, management are sales. Thats what salesman do. Once you live here you will notice management DOES NOTHING to help you. Ant infestation? Not their problem. Hurricane damage? Not their problem. They wont help you with anything. So expect to get frustrated if you ask them and expect... to do it yourself. Since last year they are gouging rent. It has increased over $500 per month since a year ago. In the past 2 months they have raised “valet trash fees to $30 a month, (who skips days often) they have added a $7 trash fee, yet the garbage is overflowing all over. With vultures, crows and rodents all over it. They have added a liability fee and a damage fee. They state your responsible to replace the $60 fridge water filters every few months. Now lets not forget the massive amounts of hurricane ian damage from 5 months ago.
They have said nothing about fixing. So expect caution tape on gates. Doors to amenities ripped off and shingles and panels all over. Since the storm the night time lights are off timer and leave hallways pitch black at 7pm MAJOR falling hazard. The security gates have been left wide open and packages tend to get stolen often. Lastly all the plants are dying or are dead and their sprinkler system since ian has stopped working. Oh also expect spiders, roaches and ants in the apartments.
Review from Apartments.com
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Property Manager at Las Palmas responded to this review
We are thankful for residents that bring their concerns to our attention and give us the opportunity to improve the resident experience. Please reach out to our on-site management team so that we can work together!