8/24/23
the reviews got to be fake
Pros: the apartment aren’t that small and the maintenance guys will come out to fix things
Cons: the apartment is very cheaply made, the walls are thin, everything easily gets broken, the maintenance guys will just come in your home. They will charge you $250 if your a day pass the 3rd for rent and a eviction notice. They charge you so much money once your lease is up. Don’t even think your getting your deposit back. The ppl in the office hardly answers the phone especially the guy. The gym... machines doesn’t even work. The pool is dirty for days with bugs. Ppl smoke weed in the complex. They don’t care abt nothing but money. It’s not cracked up to what you think it is. Trust me. I wish I had paid attention to the reviews carefully. It’s nobody’s fault but mines thinking this place would be great. I see why ppl are always moving out every month. All i see is uhaul trucks leaving smh.
Review from Apartments.com
2 People Found This Helpful
Property Manager at The Olivia responded to this review
Hello, we can’t thank you enough for sharing your experience about The Olivia. We sincerely apologize for not meeting your expectations. We have outstanding reputation with our team and maintenance technicians on quick repairs and their customer... service so it is unfortunate that you do not feel the same. The lease agreement has the terms and conditions regarding rental payments and due dates along with late fee amount that is acknowledged at the time of signing. Our gym equipment is fully operational and has been for several months. Our pool is serviced several times a week as well. Any illegal matters we always enforce upon notification, we wish you would have informed us whom was conducting any of the violations you mentioned as the local police authority would have been involved if contacted. Feel free to contact us directly at 305-398-6536 regarding the move out process and any amounts charged resulting in collection of deposits as we have photos and inspection forms to share. Wishing you a great day and hope to hear from you soon.