10/4/24
Cancelled my Lease 3 days before move-in
The management here is completely incompetent at best, and malicious at worst. Either way is not relevant to the renters, as the impact on you will be felt all the same. I signed a lease almost three months before the move-in date, and they cancelled it on my three days before the move-in date because they could not repair a leak in the roof of the apartment in a timely manner, even after the previous tenant had reported it to them.
I have not been offered any compensation for the massive... uprooting to my life. I have a week to find a new place to live now, or be homeless. Be extremely cautious when considering living here. You may not end up living anywhere at all.
Review from Apartments.com
2 People Found This Helpful
Property Manager at JTB Apartments responded to this review
We're truly sorry to hear about your experience. It's unfortunate that we were unable to meet your expectations. We understand the inconvenience you've faced and we sincerely apologize. We encourage you to reach out to us at 904-641-4545 or... info@LiveAtJTB.com so we can discuss this matter further.
Sincerely,
The JTB Apartments Management Team