The Element at River Pointe Apartments

The office staff is friendly and professional. And will address your needs asap. As well as maintenance. I have lived here for 3years and I'm HOME.

Please save yourself the headache and keep looking. This is a place for someone who is desperate and must move. I was in that situation and soon regretted moving in. I haven’t even been here 3 months, and my car has been vandalized, tag has been stole , apartment bathroom flooded because of appliances they have here that are broken. Also a young boy was shot 10 times the other day & the week before that there were gunshots in those same buildings. I have asked for cameras to be installed around... the complex (there are some bu the leasing office area) and the rude property manager doesn’t care because they don’t live here and just told me my best option is to break my lease and pay them 1600$ even though I’ve only been living here two and a half months . The apartments are ROACH infested ... pest control comes and the roaches don’t go anywhere. The rent is too high for these old run down apartments. Please please just keep looking and go somewhere else . I wouldn’t recommend these apartments to my worse enemy . Read More

I moved here from Pennsylvania and do not believe the bad reviews. First of all most of those were old from a previous owner. Sonya the Assistant Manager is Great! We were able to apply online which made the long distance move much more convenient. She kept in touch with me via email and addressed any concerns or questions that I had. The deposits were very reasonable/low compared to others. The apartment was better than expected. The pictures however do not look like the apartments. I would... guess maybe they're from a remodeled unit however our apartment was more than acceptable! We definitely will have to think hard about leaving at the end of our lease. The only reason I would move is to be close to where I work which is by the beaches. Did I mention that Canopy Creek is within miles of major retailers. There is literally everything you can think of within a few miles as well as major interstate such as I-95 and I-295 which makes my commute all the more convenient. Thank you Sonya! Read More

Do not move here
Horrible, unreliable, and never at work on time. Staff comes late to work and leaves early on a daily basis.
Maintenance never comes to fix items and the “emergency” number never works.
Staff makes residents wait hours after the “office hours” to even help those who live here.
Staff is rude and unhelpful, can’t do their freaking job.
Find someplace better to live.

The safety of the community is not a priority. The exterior lights on the building are constantly shut off. There is supposed to be a security guard patrolling the grounds, but they only did so for a few days and that was months ago. The power and water is constantly shut off without being communicated several times each month. The office staff is rude and only wants to to socialize with each other, not assist residents/future residents. The management changes frequently and you’re not made... aware of the changes. Don’t move here! Read More