The Villas at Ortega Apartments

My son was told when he applied to live here that he could observe the unit he would be renting prior to move in as to assess if there were any repairs or issues that would need to be resolved before occupying the unit.

After approval they attempted eliminate the opportunity to observe the apartment prior to move in. When he asked to move the move in date back as to observe the apartment prior to move in they hung up. They then called him back shortly after stating that they were recalling his... approval and blocked his number and email address immediately.

He had no idea that wanting to look at the unit would elicit such a response. It is a pretty awful experience for a first time renter to encounter. Read More

Do not move here!! Upon my move in there were dead roaches everywhere and when I went to turn on the water it was BROWN and the leasing office said “it’s brown because the apartments been vacant. Good luck using your toilets and showers because every week they’re shutting off the main water valve due to a “plumbing emergency” yuck! The plumbing comes up in the carpets and shower. Imagine having to clean up poop from everywhere in your house!! I’ve had to go to a family members house to bathe and... use their toilet a countless number of times. 0/10 DO NOT RECOMMEND Read More

For the love of your family, your safety and peace of mind, DO NOT MOVE HERE!!!! The negative reviews are true, constant plumbing issues, (I’ve lost several pieces of furniture bc of the frequent flooding) weekly water shut offs, and maintenance does not speak English. Pest, mold, and crime as well. Police are always out here. I’ve even spoken with a JSO officer who recommended I move. The leasing agents are the best until you move in and then you and your concerns are ignored or poorly... addressed. They do not take ownership or accountability for their mistakes or their part of the agreement. Pool is closed most times like it is right now, it’s June in Florida. There are better options, go find them. Eventually, I did! Read More

So far in my experience a friendly community, and I watch them working on pest control which is good and so necessary in this state of FL. Nice dog park! I see pet owners and pets often having a blast here! So I pass by the pool often glance at the sign hanging on the gate entrance of the pool with hopes it said opened, would be nice to dip into the pool once before my lease is up ????.
If I could give a few recommendations as a tenant would be improving the speed on which the repairs get done... to provide every tenant myself including with the Implied Warranty of Habitability for safe and livable conditions. My bathroom conditions is currently partly uninhabitable hopefully the repairs will continue soon????. Depending on the progress of improvements looking to continue forward with my lease next year overall friendly community. Read More

I have lived here for 2 months. i have asked for the ac to get fixed and still has not been fixed. Someone tried to break in to my apartment and still no one has fixed the sliding glass door or the screen door. Roaches in the apartment and not to mention the snakes that are in your back area of your apartment. I am stuck here until my lease is up but i can guarantee that when its up i will be moving