5/28/22
Love the staff especially Ashley!
We’ve lived at Summerhouse since July 2022 and initially came here when all they had for a leasing office was a trailer in the parking lot. Everyone was helpful but Ashley stuck out to us immediately because she was so friendly with a good sense of humor, smart, on the ball, efficient and beyond helpful. She’s been our main point of contact since and has handled every situation quickly, efficiently and professionally. So I’m writing this review now because I figured it’s the least I can do after... she helped us once again today!
We’re moving to a new unit but expressed a desire to be on the highest floor which was not available. By chance it become available and Ashley alerted us right away so it didn’t get rented online where we might’ve missed out. I know her plate is full so taking the time and remembering what we wanted impressed us! But we weren’t surprised either as she’s always been on the ball and communicative. We’ve solidified our new unit and are very happy! Looking forward to another year at Summerhouse and with the great staff!
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Summerhouse responded to this review
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Summerhouse Lakewood Ranch. Please let us know if there is anything else we can do for you; we are more than happy to help!