10/20/18
Worst management Ever!!
I wanted to love the Southwinds cove community . But this place has the worst management ever!
I moved in a little less than a month ago, and I accept the maintenance package which comes with a washer/ dryer for an extra cost per month . A week after I moved in they delivered a non- working washer in my unit. The maintenance guy who was installing it said that it would not turn on and he will need to call the manufacturer. It’s been actually 27 days and every time I called the office for status... , I get the runaround . I spoke with the manage Jeff , he was extremely empathetic and said that he would take care of it right away. I AM still without a working washer a week later . As a new resident I should not be going through this. Also, my car got broken into last week, I spoke to The manager Jeff about it. He was again extremely empathetic and said to me that “ keeping the community safe is not their Job, but the police Job. I understand that not every community offers security, but he didn’t have to be so rude and empathetic.
Review from Apartments.com
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