New Castle Lake - Waterfront Apartments

Management is very very lazy never get things fixed when it needs to be fixed the just take their time. apartments online are catfish they just paint over everything and it looks horrible! The washing machines are disgusting and they had dirty brown water in them the first couple months I stayed here. It’s never any parking because they have a tiny parking lot and people end up blocking people in. the gym isn’t really a gym they have some weights and a treadmill. the floors in the apartments ... are in bad conditions and they have the cheapest thinnest windows. It is FULL of spiders and roaches and they say they “spray” for bugs every month but I’ve been here for 5 and haven’t seen pest control once. Do not come here and I will be finding a new apartment as soon as I can. Read More

Property is filled with rodents & roaches. Garbage scattered all over the grounds. I wouldnt recommend this place to anyone looking for somewhere safe and quiet to live. I would give 0 stars if i could.

My experience at New castle lake apartments has been great from day 1. Starting from the great crew in the office and communication to the apartment , I love it . Love the convenience of having laundry room, gym room and dog park is great , saves a lot of time.The spacious and quiet apartments with the lake view are amazing ??. Friendly neighbors and you can feel safe with all day security . Highly recommend to anyone in look of an apartment.

Roaches...I understand its a tropical state. But no end. Also they are just starting to go up on rent. Its not because of inflation. Thats simply not true. I think they are trying to be luxury but the price is not matching what it actually is. I haven't even been here a year yet and I've seen three property management changes. Wonder why ...

After looking at more than 12 places with a realtor, I finally landed on this lake-view property. Literally a lake view from your bedroom/livingroom sliding door. It was Lily who showed me around a few 1/1 units that were available. The initial unit I applied for was no longer available; they work on a first come first serve honor system. However, Lily contacted me and said that she had another unit to show me that I might like just as much. I was so impressed that she actually got up from her... desk; while we were on the phone talking about the unit's backsplash in the kitchen and bathroom, she places me on hold, runs upstairs to the unit, to confirm the color of the tiles. Going above and beyond...for me and for her leasing office. My final walkthrough was with Marietta who made sure to document those pointed out concerns and within 2weeks all of the listed concerns were addressed. Thank you to the entire office for receiving all my packages and contacting me upon their arrival. Yes! Rent is expensive all-over South Florida at the moment. I was fortunate enough to apply during the promotion period which saved me money to move comfortably. I am still new to the community so there are things that I am still observing.
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