Cypress Run Apartments

For whatever reason the post office stated that they can't deliver any parcel. For those who are not familiar with what that is. Its the box that the post office leave your package in. So I asked the leasing office if I could have them deliver my package to them in the office and I can simply pick it up from them. I was told by the leasing manager "if I do it for you, than I would have to do it for everyone" and she added someone may have their medication mail to them and after hours if the... resident calls her for said medication she would have to leave her home and drive to the leasing office to give said medication. The problem with that response is, how would a resident even have her personal number to even call her. Also I have my Rx delivered and they don't put those in a parcel so clearly she just made that up. She is aware of the post office issue and you would think she would at least sympathize and empathize but NO she couldn't be bothered. No attempt to speak to the mail person when they drop off the office package to at least see when this issue will be fix or anything. All she offered was made up lies. And yes in case you're wondering I called the post office but no answer. I called the post office customer service line and each time I speak to someone I get a different answer. I'm unable to pick it up because I don't have my car and to Uber will cost me 30.00 round trip to pick up a package that cost me 45.00. I filed a complaint with the post office and I just got off the phone with their manager and guess what he told me. He said that the apt complex owns the parcel box and it is their responsibility to fix it. He went on to state that he has spoken to the office several times and Cypress Run refused to fix it and that's why they stopped delivering it all together. Read More

Beautiful property nice spaces poor communication with mgmt and maintenance. Not very safe

Hasta ahora estoy muy contenta.espero seguir considerando seguir viviendo aquí

When I first moved into this apartment it was great. Then during hurricane Ian the parking lot flooded and resulted in my car being totaled. I don’t fault them for this, but then nearly a month later when hurricane Nicole came, nothing had been changed to help the flooding and the parking lot flooded again. Ever since these storms my water pressure has been horrible, even to the point of randomly turning off five minutes into a shower, street lights have gone out making the neighborhood feel... unsafe at night, I’ve made maintenance requests that were marked completed, but never serviced, and the overall living conditions have drastically deteriorated. I would not recommend living here. Read More

When we first moved into this apartment, everything seemed like it was okay. However, there are some major issues with this apartment complex that need fixing. First of all, the water pressure it absolutely terrible. You can be in the shower for five minutes and the water will just shut off randomly. Secondly, the water pressure is not good enough to do dishes with, whether in the dishwasher or by hand in the sink. The main problem with this place that we experienced was the maintenance. We put... in a maintenance request for our dishwasher about a month ago. Two weeks later, the status on our maintenance request read “work completed”. The maintenance was never completed. They never even showed up. Multiple lights (both street lights and porch lights) have been out for a few weeks and it seems like that isn’t going to change, which is a major safety concern at night. I know these apartments seem cheap compared to others, but they are still too expensive for the experience you will have living here. Read More