12/3/24
ROACHES!!!!
Can I lead with the ROACHES!!!!!!! Not only that but they will continue to add charges to your bill. Whatever they advertise is a LIE! They advertise water included for a flat monthly fee and it is NOT! I moved in to a “luxury” apartment with bugs, garnished rent, and the apartment itself is a mess too. Whoever painted it splattered paint on EVERYTHING. Counters, sinks, and faucets are speckled with white paint. I moved in and had to put in several maintenance requests just to make this place... livable. I moved all my furniture to a third floor and spend an obnoxious amount of money for an apartment I am NOT happy about. This place is a mess.
Review from Apartments.com
Property Manager at White Sands responded to this review
Hi Darby,
We're sorry to hear about the inconvenience you encountered. We appreciate you bringing your concerns to our attention and the opportunity to add that we have been able to address them. We have a regular pest control service available to... all residents. Please allow us to clarify that all charges and utility bills are in the lease agreement and residents are made aware of charges at the time of signing the lease.
If you need anything else, please don't hesitate to reach out to us directly, we're here to help! Our phone number is (850) 249-7232. We value your residency and are committed to addressing your concerns to ensure a positive living experience.