7/15/21
Has great potential, but terrible management
Let me start off by saying we loved the location. It was relatively quiet. The people that live here are pretty respectable. The big problem we had was a leak from a hurricane in November. We informed management about it and they kept “patching” it but never gave us a full solution. We moved out in June and the leak was still present. All of my stuff in that bedroom smelt like mold. We kept being promised a new roof and never happened. When we moved in, our apartment had an ant infestation that... their pest control guy could only fix on Mondays and that didn’t work with our schedule so we had to fix the issue. The ants were still there when we left. Lastly, when we moved out, I deep cleaned the entire apartment and we patched all of our holes. Left the place cleaner than when we moved in. We got 1/5 of our deposit back because of damages we didn’t cause and because they needed paint it. The painting costs were not in our lease agreement for moving charges. We expected a cleaning carpet and cleaning fee but not a $250 painting fee. I tried to dispute the charges, but the management did not respond. Like I said, we loved the location and the neighbors are nice, but the management subpar. They were nice on the phone and in person, but did not see to our issues very well.
Review from Apartments.com
8 People Found This Helpful
Property Manager at Allegro Palm responded to this review
Thank you for taking the time to leave us a review. We are truly sorry you experienced water and mold damage.
We have since trained new management to provide better service. We hope that you landed somewhere great! Take care.
