Grady Square Apartments

Overall I like this place - I recently renewed my lease. Office staff is very helpful and on top of things and maintenance is generally responsive. There are some negatives. Grady Square rents out memberships to our fitness center to the public, so everyone and there brother comes in. Some of them leave the place in a mess and hog all the equipment so residents cannot use it. And these folks have a keyfob to all of Grady square - parking garage, office center and pool and grill areas, and... believe me they use it. There have been some shady characters hanging out recently.

My other concern is with housekeeping. They do a good job, but a couple of them put there earbuds in all day and talk on the phone WIDE OPEN all day. I can hear them loud and clear in my apartment. Heck, people in the North Pole can hear them. I am all for people being happy at work and cell phones, but enough already.

So keep in mind when you look here - half of Tampa has access and you will hear phone calls all day long1 Read More

We've been living at Grady Square for 6 months and have nothing but amazing things to say about our experience. The amenities are top notch, the customer service is incredible (Heidi is the sweetest human being and genuinely cares about your well-being), and it is a friendly and quiet community. We've only had to put in one service request for our apartment and they came the same day and made sure everything was fixed--he even fixed something else while he was there. We live on the 4th floor and... the hallways are not smelly, our neighbors don't leave trash out and the trash room is always clean. A couple of months ago we had one neighbor who did leave his trash out and we noticed a letter from management was on his door right away, and an email was sent out to the entire community, and it has never happened again. We have neighbors on both sides and have never ever heard a single sound coming from either side, and living on the 4th floor we have nobody above us either, so it is very quiet and really feels like home. Totally recommend it to anyone! Read More

I really like all the amenities here - fitness center, pool, and package acceptance and especially the covered parking, BUT the maintenance is not up to par. The maintenance manager often does not tell the truth about things to avoid making repairs and does not close maintenance tickets to avoid bad reviews! Smart on his part, not good for residents. Items go for months without being repaired - parking gate, outdoor grills and the Air conditioning in the spin room. it has been broken... for 3 months now. Who wants to exercise in an 80 degree smelly room? If you are considering this location - keep this in mind. Read More

Great amenities, clean atmosphere and helpful staff. Nick the Assistant Manager is very helpful and always willing to help out. Perks of the property include new gym equipment, bubbly Jacuzzi and sauna room. I love being a part of the Grady Square community!

The property looks great but the customer service is horrible. The on-sight property manager tells you one thing but when the regional manager gets involved they treat you like a piece of paper. The regional manager does not return phone calls or emails. There is NO customer service. The on-sight manager does the best she can but the upper management is terrible. The trash just collects and you get letters stating if you don't use their system you will be fined. The dog walk area is so... muddy that you have to wash your pet every time they go for a walk. I would never use Richmond Signature properties for any future moves. Read More