1/28/25
Very unsafe - do not rent here
Do not sign a lease here. It is not a safe place to live. I feel extremely unsafe to the point that I am not sleeping well at all and counting down the days until my lease ends. The front entry doors to our building have been completely unlocked / open to the public for the entire month of January so far, and this has happened many times before in the two years I've lived here. Random people off the street, the homeless community, anyone who wants to can just walk on in and take the elevator to... anywhere in the building they'd like to go. This has led to several of my packages being stolen and waking up to a homeless person sleeping in our lobby and on our pool deck on more than one occasion. When you ask the status of the door issues the office continuously tells you , "we're trying to get the vendor back out" , but there has yet to be a permanent solution to our doors in the 25 months I've been here. Additionally, our elevator has also been broken for the entirety of January so far. The other two buildings also have at least one inoperable elevator as well. At least one of them is almost always broken - way too many people having to wait for the same elevator. We continue to get the same story from the office - "we're trying to get the vendors back out, we're trying to order a part, etc." This place is WAY to expensive for these continuous issues.
Review from Apartments.com
Property Manager at The Pearl responded to this review
Your feedback helps us improve, so thank you for taking the time share your experience. If you're willing to chat, please contact us at thepearlmgr@greystar.com so we can get a better understanding of your concerns. Looking forward to hearing from... you. We would like the opportunity to address your concerns.