Westshore Crossing Apartments

I had a deeply disgusting and disappointing experience at Westshore Crossing Apartments. Over the course of two years, the management failed to perform ANY pest control, leading to a severe infestation that made the unit uninhabitable. Despite multiple face-to-face requests and emails, no action was taken to address the issue. I was forced to try to fight the infestation at my own expense, despite the legal requirement for them to provide this service.

The property itself is poorly maintained,... with consistent issues such as constant roach infestations, inoperable gates, rarely open pools, constant water shut offs, and overall neglect of common areas.

When I finally had to vacate the property due to the roach infestation, the management attempted to fabricate stories around why I left and even threatened me with eviction despite their clear negligence. Their handling of the situation was unprofessional and dismissive. I had to go through significant stress and financial burden to replace my infested belongings.

The pools are constantly shut down, the water gets shut off frequently, and there are piles of trash by the dumpster on a regular basis. They look to charge exorbitant fees for the slightest thing but don't hold up their end of maintaining their property. They enforce the rules subjectively and inconsistently, adding to the frustration. Did I mention they have a severe roach problem?

I would strongly advise against renting here. The management's lack of responsibility and care for their tenants' well-being is unacceptable. If you are considering Westshore Crossing, be prepared for poor service and potential health hazards. There are plenty of better options out there. Save yourself the trouble and look elsewhere! Read More

I have been living here since July 17th. Yes the lady in office was nice but she lied and told me there were no bugs and that the washer and dryer were new (she didn't have to lie about that but okay). The washer has nasty lint in it and was very dirty on the inside and the dryer had A LOT of dog hair in it. The roaches here are a real thing and they ARE going to charge you for pest control even though you didn't bring them here. They DO NOT clean the apartment before you move in. There was dog... hair EVERYWHERE in my apartment the day I moved in. My daughter and I are both allergic to dog dander. The roaches are my main problem. Noone should be subjected to live with nasty roaches. I haven't been here 30 days and I regret it. Yes the unit itself is great as far as the design but the place really is nasty and I probably will be contacting a colleague of mine in code enforcement to come out here. I won't be waiting a year, I'll be leaving sooner. I refuse to live with roaches for a year. I wish I would have read the reviews before signing a lease, so please take these reviews seriously. Oh and if you are late on your rent, they send a VERY nasty and intimidating letter "demanding" payment. But they won't get rid of the roaches. ?? yeah okay. The roaches were a problem before I got here and they will be long after I leave.
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Do not move here you will be disappointed. Maintainence doesn't help out at all.

Where to begin? Lol. To start, the walls are super thin and I can hear everything from the stomping of my upstairs neighbors to the arguments of the neighbors next to me. Some nights it is very difficult to sleep because of the noise. When I moved in there were things in my apartment that should've been fixed before I even moved in and it was SO DIFFICULT to get management to schedule maintenance to come and fix very simple things. Management can also have attitude sometimes when asking for very... simple requests (which is very unprofessional). My apartment has had 4 water leaks from 4 different locations and I've only lived here for 2 months!! I wonder how much mold has developed from these leaks that would definitely be a health code violation...? Hmm. Management does very little to address this issue and doesn't seem to care. It is very frustrating and disappointing. We consistently have bugs of all sizes crawling on our kitchen floor and other parts of the apartment. Pest control comes and we have bug traps set up but it does very little. It's quite disgusting and shows the poor build of the entire complex. There is also trash everywhere around the complex which makes it smell and look so gross. They do not keep up with grounds management of the complex at all. I am not a high maintenance person but the things here at Westshore Crossing are just ridiculous. I've only lived here for 2 months but I already can't wait until my lease is up so I can get out of here! Regardless of how cheap the rent might be, please do yourself a favor and DO NOT move here!!!! If you do, you'll probably regret it just like I do. Read More

Horrible management. Maintenance takes forever to get back to any requests through their own portal. Trash pickup didn't always pick up as scheduled and I would have to bring back inside a smelly trashcan of trash. Also upon move out - I adhered to policies, got a notice of the amount of security deposit to be withheld and remainder to be returned back in the mail and then no check has come. I have called and emailed numerous times and I'm always met with an excuse and now I am being ignored.... Trying not to have to get legal but I might. It has been 88 days past move out. VERY bad place to live. DO not live here. Read More