Pemberly Palms Apartments

We have lived here for about eight months I love waking up to the lake view. Sometimes it’s hard to find a parking spot close to my door and I have pretty good neighbors and I guess I can’t really complain. I kinda like it out here.

Quiet most of time… needs remodeling and a bigger trash compy

I would not send no one here to live. It takes them about a mth or so to fix anything in your apartment and when they do it be half done. Also they have one trash compacter for all the residents at the complex. If you leave any trash bags outside on the floor of the compacter they will fine you for leaving it there and they take pictures and go through the trash bags as well.I'm not leaving bags of garbage in my house until the compacter is empty again. I will leave it in front of the office... door and have them get rid of it when it comes empty. I they dont leave bags of garbage outside their homes if the trash is full they put it on the side of the garbage can so it can be picked up. They get mad if they see garbage stacked up on the side of the compacter but it's ok to have big furniture outside the compacter looking all trashy and all. They have 2 major potholes that need to be fix or it will damage someones car. They have the horrible customer service experience ever since Rhonda and Melissa left. Now there's a lady there and her attitude is nasty as ever. You can't just walk in and she gets up and just by any means necessary have a nasty attitude. They don't welcome you at the door like they should. They need more maintenance people here that knows what they are doing. They close unfinished maintenance requests that hasn't been done. Customer service is a major experience when it comes to a professional business. They are not at this complex. The speed bumps are very annoying every day that you come across them. There are like 7 just before you get to my apartment. Read More

Since they fired everyone and got new management it seems like they don't care about people anymore . In everyone's leases they were allowed to have grills and now they're taking that away fining everyone and $50 for having it outside unfortunately some of us have grills that are too large to bring in . This is low income yet they're raising our rent and they use electric that doubles our bill. . Now to add all these extra fees and $50 for everything including trash left by our front door... it's just sad and dishonorable . Over 5 years here and I think it's time to move! Use to be home now just a hassle. Read More

It is a very nice and quiet place very clean and very respected no bad crimes and not over crowded