4/14/25
The worst community in at least a 5 mile radius
The fitness centers on both properties are poorly maintained.
Parking is a forced charge yet not guaranteed.
The staff is genuinely useless in most regards and just there to give people the run around, or air filters. They don't even give tours.
The trash is a mountain high 6 out of 7 days of the week.
The sidewalks are poorly maintained.
I was very excited to move in and enjoyed it for about 6-7 months.
This past year has been a major disaster.
Review from Apartments.com
Property Manager at The Reserve and The Park at Riverbridge responded to this review
Hi there,
Thank you for sharing your thoughts with us, and we’re truly sorry to hear that your experience has not been as positive recently.
We strive to provide a welcoming and well-maintained environment for all of our residents, and we sincerely... apologize for any frustration you've encountered.
Regarding the parking, we want to ensure that you’re satisfied with your space, so please feel free to reach out to the resident services team if you’d like to upgrade to a more convenient parking option. We also offer tours of the property, so if you'd like to schedule one, we'd be happy to accommodate you.
As for the maintenance of the fitness centers, trash, sidewalks, and any building issues, we encourage you to submit a request through the UDR resident portal or directly reach out to the office team. This ensures our maintenance staff can be notified and address any concerns in a timely manner.
We appreciate your feedback, and we’re committed to resolving any outstanding issues to improve your living experience. Please don’t hesitate to let us know how we can assist further.
Warm regards,
Mia - WeCare@udr.com