2/6/23
WORST neighborhood I have ever lived in
The smell of marijuana from neighbors gets into my house very often, even at midnight (although Ascent Athens claim that they are smoking-free). Sidewalks are covered by dog poops. Noisy cars often pass my door and sometimes park there, making the whole house trembling for minutes.
To make things worse, Ascent Athens leasing office never help you reduce those bad behaviors. They always come up with excuses such as “your neighbor might need marijuana for medical purposes” and refuse to do... anything about them. For the marijuana problem I have to call the police after I tried every way to get help from the leasing office. This clearly enhances the bad behaviors because such people are never punished for those.
Finally I cannot tolerate these and decided to break the lease and move out. Ascent Athens tried to charge me as much as they can: fee for breaking lease early, fee for absence of sufficient notice, and rent for the days after I move out. And never expect to get back your security deposit. Also, there are many hidden fees not included in the rent, including pest control fee, trash reimbursement, and valet trash removal, building protection fee, billing fee, common electric fee (to support their own office), water fee and sewer fee. And with all the trash removal fee which is high enough to buy a trash service package with outside company, this community does not have recycled trash service. I asked their manager Julia Pontsler where to throw recycled gallon water bottle, she said you can either flatten it (how?!) or throw it to garbage, because they never recycle anything no matter where you throw your garbage. They also once tried to overcharge my electric bill, and claims that I owe them nearly 30 dollars for just two days, and when I asked them for a precise electric bill from Georgia Power, they cannot present a bill and have to withdraw the charge. Such a dishonest management team!
As a conclusion, NEVER rent a house in Ascent Athens, or you will regret.
Review from Apartments.com
5 People Found This Helpful
Property Manager at Ascent Athens responded to this review
Hello,
Thank you for your feedback. We understand your experience with your neighbors was not ideal, and we are diligently working with these individuals to best enforce our lease agreement. All rental rates and monthly fees such as pet rent, valet... waste, etc are outlined in your lease agreement in a detailed fashion, along with a very detailed addendum that outlines early termination requirements. Although you have expressed you do not agree with the clause, we are not able to exempt you from following the requirements of the agreement. We are happy to provide any additional information or provide further clarity on lease termination fees. Please contact our office at 706-549-7611.
