Heritage Station Family Apartments

This was an awful experience for me and I didn’t even get the chance to actually move in. I applied and got approved in September and they set my move-in date for October 18th. I had to constantly contact them for questions before getting any responses. Calling up there was pointless because the phone is almost always going to go to voicemail. Emailing is just as frustrating. The leasing agent sent me the lease to sign two days before my move in date, and it had a completely different unit than... we had discussed. It’s even more unfortunate because I took the initiative to set up insurance, gapower, and internet services to the unit that was promised. When I asked why the unit was changed, she told me that the one we discussed wasn’t available yet. Then, when move in day came, she COMPLETELY went ghost. I showed up and told the other lady who was there that I was supposed to be moving in that day, and she looked at me crazy then proceeded to tell me that Tameka never told her anything, and that none of the empty units were move-in ready. She also told me that they would reimburse me for however long the power was on in that unit, and because it was a weekend I wouldn’t have been able to contact gapower the next day regardless. I wasted time and money and I would NEVER recommend this complex as long as these issues are going on. I tried contacting the corporate office and never got a response from them either. Lesson learned, don’t waste your time. Read More

First off, let me say that the Heritage Station family are my saviors!!! They fought for me when I didn’t have the strength to fight anymore. I had spent so much time and money applying for other communities that I had lost faith in finding a home and wanted to give up. But my leasing agent Ann and the property manager Michelle went above and beyond to help secure a place for my family and I am FOREVER grateful! They listened to my story and catered to my needs. The move-in process was seamless!... The team was extremely welcoming! I even got a police escort to my unit, courtesy of the 24-hour security officers they provide as an amenity! I am so excited to call this place my home and more importantly, to call them my family! Thank you guys so much! Read More

I'm glad that Heritage has come under new management and also has a new maintenance team. Things are changing and I already see the differences. They have onsite security now and they recently repaired the broken gate.

Heritage Station is such a great place to live in Atlanta. Neighbors are friendly. The location is unbelievable; right in the heart of downtown and close to a lot of things. It’s easy to hop on the Marta (route 42) and get something to eat. I also appreciate that it is affordable and comes with an amazing leasing office staff.

Literally the WORST. Gate ALWAYS broken, pool had never been opened aside from the 2 years of covid I've been here 3 years smh. Only here still because the location. Yes they look good on the outside but that's it. They are very spacious but it's FILTHY. If you ever want to see just drive up the parking garage. 3 years I've been here the SWAT team has been called 4 times, people murdered, held hostage smh. Kids tagging walls, trash left everywhere, mold, RATS I'm not kidding