1/8/25
Do not rent here
This apartment complex has no concern or care for its residents at all .They have partnered with a company that is participating in predatory booting of cars( Empire Parking Services ) . This company literally waits for temp tags to expire to boot cars seconds later . This company boots cars that belong to residents , knowinlgy belongs to residents . This company booted a car that had several temporary tags due to owners car being in the shop . Temp Tag expired , resident put a note on car that... new temp tag would be on in the am when office opened . Resident came out to a boot anyway . Your guest have timed parking , when you run out of time you have to pay . If you want to live in a building more concerned about the parking than the access to the buildings move here . Office staff lacks compasion , care or concern . Stating there is nothing they can do . So if you move here be prepared for the headache of the parking situation .
Review from Apartments.com
Property Manager at Cortland at Armour Yards responded to this review
Hi - Thank you for sharing this feedback. We tried to reach out to you directly to discuss these concerns, however we are unable to as the review was left anonymously. Only residents or occupants on the lease are able to park in our resident garage... and unauthorized vehicles are subject to towing so that we can provide sufficient parking for our residents. Additionally, we must regulate parking at our community and employ a tow company to ensure everyone is parked legally (not blocking handicap loading zones, fire lanes, etc.) and and that everyone is parked according to their community parking permit. Please contact our office at your earliest convenience so we can discuss your situation further and better explain our policy. Best regards, Megan at CWS Customer Care
