The Brooke

Management and staff are incredibly unresponsive and unhelpful. On my move in day, the entire apartment was dirty and I had to have all of the carpet replaced. AC was out for a month before they finally replaced the unit. I had a whole list of issues I brought to the manager and not once were they addressed, despite him telling me he would call me back about them. I should've asked for money off my first month of rent or something, because the things I had to deal with my first month here were… ridiculous.

The complex itself is dirty (trash in hallways, sidewalks, etc.) and trash compactors are piled up every weekend. Gates are broken every other weekend so thieves are able to come in and steal people's packages. Pest control is a joke and so is having to pay $45 a month for "trash" and "trash valet". The complex overall is not a good place to live. It's poorly managed, dirty, and unsecure.

Seriously, choose somewhere else to live. Read More

Well, hands down the worst place I have ever lived. I have had to deal with my debit card being stolen (mail was stolen out of onsite mailboxes), gun violence (the neighbors I share a wall with) and overall disrepair and dirtiness of the property(e.g. pools closed because they failed county safety inspection). Mgmt is rude and unresponsive. Maintenance does a poor job of “fixing” things. The halls are disgusting, the gates go in/out of service, the list goes on. They changed mgmt over the last… year and things have stayed the same, likely because they kept the same mgrs employed, though they switched companies, smart. Really not sure how they have such a high rating. I promise you, it’s not accurate. Read More

They will never give any updates in a timely manner. The office is always empty. I was expecting more from them! They’ll tell you they’ll something but never do it. Very disappointing.

The Brooke is a dumpster fire. I used to like living here until Greystar took over. Their ability to manage this property is a joke.