9/8/24
CHOOSE ANOTHER PLACE - READ THIS!
Management and staff are incredibly unresponsive and unhelpful. On my move in day, the entire apartment was dirty and I had to have all of the carpet replaced. AC was out for a month before they finally replaced the unit. I had a whole list of issues I brought to the manager and not once were they addressed, despite him telling me he would call me back about them. I should've asked for money off my first month of rent or something, because the things I had to deal with my first month here were... ridiculous.
The complex itself is dirty (trash in hallways, sidewalks, etc.) and trash compactors are piled up every weekend. Gates are broken every other weekend so thieves are able to come in and steal people's packages. Pest control is a joke and so is having to pay $45 a month for "trash" and "trash valet". The complex overall is not a good place to live. It's poorly managed, dirty, and unsecure.
Seriously, choose somewhere else to live.
Reseña de Apartments.com
4 personas encontraron esto útil
Administrador de la propiedad en The Brooke respondió a esta revisión
It is important to us that you feel heard and understood, so we sincerely appreciate you taking the time to share your concerns. We care a great deal about our residents and their comfort, and we are sorry for any inconvenience you have experienced.... We would like to talk with you to ensure your needs have been addressed to your satisfaction and do all we can to help, so please email us at thebrooke@pacapts.com when you have a moment. We hope to hear from you soon.