12/24/24
Verified Renter
Delay in Maintenance request closure Maintenance requests are taking over a week to resolve with no updates. My request has been pending for over 10 days and no one from the office seems to follow up on getting the requests resolved within accepting timeframes. It would be appreciated if requests can be closed in time or atleast the resident is informed of an ETA.
Review from Apartments.com
Property Manager at The Kinsley at Perimeter Center responded to this review
We appreciate your feedback and understand your concerns regarding the delay in our maintenance requests. We sincerely apologize for any inconvenience caused and will be sure to improve our communication to ensure that all residents are kept informed... about the status of their requests. Your patience is greatly appreciated, and we're committed to working diligently to resolve all issues in a more timely manner moving forward.