Venue Brookwood Apartments

My experience here have been great. The amenities is top tier. And the halls smells great and is well kept up and neat! I also love the view of the city from my apartment. Maintenance just needs to reply faster

I have resided at Venue Brookwood since early 2022. This community is incredibly disorganized and the turnover rate is absolutely appalling. There have been numerous issues with pests, cleanliness on the property, break-ins, and now parking problems. The current Property Manager, Dominic, is extremely unprofessional. I was allocated a parking spot (I have an email confirming it from the Assistant Property Manager) and recently they assigned a spot to someone who just signed a lease with the... community. When I informed the Assistant Property Manager, Kemo, that someone was parked in my spot, he assured me he had addressed the issue with the tenant. However, to my dismay, the same person was parked in my spot again a day or two later. When I raised this issue with Dominic, he simply told me my parking spot had been changed and threatened to tow my car without any prior notice, email, or phone call. This lack of communication puts my car at risk of being towed as I am forced to park in random spots. Additionally, guests are required to pay $12 for parking for 24 hours, while I pay $100 a month for parking. Being asked to pay extra for any reason is completely unacceptable. During community tours, they present Venue Brookwood as much better than it truly is. They are pushing for 5-star reviews, but please be aware that these positive reviews are from people who have only toured or recently signed their lease. Speak to long-term tenants for a realistic view of the community. After reading through the reviews, it is clear that most of the negative feedback is accurate. Save yourself the time, money, and energy by avoiding Venue Brookwood. It is definitely not the place to be. Read More

Beautiful apartment and management was very helpful with move in, the concierge is super helpful and friendly with our questions and needs!

I have lived at the property for 2 years now and it has been a great experience. The property is beautiful and quiet community. Professional staff

Concierge and Staff Excellence
The concierge service, maintenance team, and leasing agents at Brookwood Apartments stand out for their exceptional service. Residents frequently praise these staff members for their efficiency and friendly demeanor, highlighting their ability to enhance the living experience significantly.

Management Concerns
While the frontline staff members receive high marks, there seems to be a disconnect with the management team. Feedback indicates that the management at... Brookwood Apartments could improve in responsiveness and tenant relations, suggesting an area where potential residents should seek clarity before committing.

Amenity Quirks: Coffee Without Cups
Brookwood Apartments offers several appealing amenities, one of which is the provision of a communal coffee maker. However, the absence of coffee cups for either residents or guests turns this well-intended amenity into a slight inconvenience. This oversight exemplifies small yet significant improvements that could enhance the overall resident experience.

Aesthetic Appeal and Practical Usage
The property boasts visually appealing amenities that contribute to a pleasant living environment. However, the utilization of these amenities appears to be underregulated, leading to potential underuse by the residents. Addressing this issue could improve satisfaction and ensure that all residents fully enjoy the facilities provided.

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