Houston Lake Apartments

I visit this community to visit a family member. I am disgusted every time i enter the complex. The gate has NEVER worked in this “gated community”. Homeless people literally sleep in the complex in vacant apartments. It’s not safe. The clubhouse/office area looks high tech, modern, and extravagant. While the units are basic. The outside of the apartments are in need of serious pressure washing. Trash all over the complex, no one is ever cleaning. The gym was closed for over a year while they... completely redid their office space (makes sense right?). Their pool didn’t open until middle of july. They just raised the rent up almost $500 on all units but NOTHING to show for it around the community. Grass in the complex is dead. Mailboxes are literally falling apart. This community is an absolute joke. I’m not sure who manages or owns this complex, but they are failing to say the least. Read More

Terrible communication. Won't respond to e-mails. Raised rent at least $400/month. DO NOT LIVE HERE.

I would give it 0 stars if I could. They are trying to make us pay over $800 for carpet that wasn’t even new when we moved in and took months to notify us that we owed money and are trying to send it to collections now. Also, they took days to replace air conditioning in the summer. If you want comfy living, do not live here. The manager, Carol, is super rude and doesn’t care about you or your family. If you pay a pet deposit I just want to let you know that it is only for the convenience of you... having a pet. It will not cover and damages and I’m pretty sure the manager pockets that money. Paid over $300 to have a pet and they said it won’t cover any damages after we already moved out. Terrible management. Read More

This community started off as a nice place to live due to it's location, however, they have a list of issues. They never close the exit gate, and they advertise it's a gated community. The roaches are an insane problem. The grounds are covered in dog droppings, and the office staff is not very pleasent to deal with.

The management here is poor. From our experience, they pressure washed the side of the complex and punctured a hole in the foundation which soaked one of the inside closets. Inside that closet was all of my military awards from over the years and my high school year books. I didn't notice the damage until after a week later. Once found the closet was filled with thousands of termites. We filed a claim with the property manager, and after months they would only pay half. They stated the damage... was half of our fault. On top of that when I got orders to relocate for the military, and upon moving out, they took our entire deposit, plus an additional $60 over a torn window blind and a dirty microwave. With the past arguments and experiences with them I paid it to keep from further conflict. They threatened to send the $60 to collections on the first notification that it was even due. I was never late on a single payment from this complex. They really need hire a new property manager, her attitude is very poor. Read More