7/6/23
Please don’t ever move to these apartments.
My husband and I have been here since March 2022 and it had only gone downhill from there. Almost all the community amenities don’t work. There is no manager on our property, so you have to hunt down other leasing managers all across town. They never answer the phone, but are always quick to ask for rent. They’ve even gone as far as ask for rent while having outstanding maintenance issues for MONTHS. We got one of the “upgraded” units, but thats being generous. Our first month, our apartment was... broken into and our personal electronics were stolen. Our AC leaks water THROUGH AN ELECTRICAL SOCKET, so we haven’t been able to turn on our AC this entire summer. We had the same problem since last year, but it’s still broken. Our drain for our bathtub doesn’t work properly, so every time we shower the water collects at our feet. Our dishwasher also leaks water, so we’ve had to hand wash all dishes. Management does not communicate AT ALL until you threaten to go to corporate. No matter how much you beg plead, all requests for maintenance or communication are ignored. As soon as our lease is up, we’re leaving and never coming back.
Review from Apartments.com
Property Manager at The Element at 4411 responded to this review
We'd like to start with a formal apology for the unresolved repairs you've mentioned in this review and the inconvenience it has caused you. Our staff takes pride in ensuring our residents' concerns are handled in a timely manner and we'd like to do... the same for you. We invite you to stop by our office at your convenience so we may discuss and implement solutions as soon as possible. Looking forward to seeing you soon.
Sincerely,
The Element at 4411 Management