Grandstand Apartments

This rental property looks absolutely NOTHING like the pictures provided. Doesn't appear clean or up to date. Everything looks old and outdated. There was also an awful smell when I went to visit/tour the property. The only thing they've renovated is the leasing office.

THE MANAGEMENT COMPANY ONLY CARES ABOUT MONEY! Do yourself a favor and research how many tenants over the years have had to give their rent payments to the courts. They don’t repair anything! I’ve had my water tank burst. They came and sprayed bleach, then painted over the mold, according to an ex maintenance worker! 6 weeks later, the mold returned! I was forced to live in mold after asking to be moved into a new apartment. I contacted the corporate office and that district manager doesn’t... respond to emails or return phone calls. I was hospitalized for respiratory issues. I told them that I need to move immediately because my health is more important. They reported a balance to my credit for $4,387! Saying regardless, I owe them money for two months plus fees! They got someone new in there, but want me to pay for the remaining time on my lease! Basically, I was supposed to live with mold and pay them! The people in the office are trained to put money over health! Not to mention the apartment came with a broken washer and dryer combo that they told me they weren’t obligated to fix! I paid extra for something that didn’t work! They’re horrible! STAY AWAY FROM THIS PLACE! Read More

Nothing ever gets done. Once they get you in a unit, you don't matter

We’ve been living here for almost three years and each year, the Grandstand is going downhill. Our apartment wasn’t ready when we moved in 2020. This is supposed to be a gated community and one of the main reasons why we chose to live here. It’s 2023 and we still don’t have a gate!!! They have made rent increases “allegedly” for “renovations” around the complex… That’s a lie!!! The leasing office does not enforce the pet policies because the complex is beginning to smell from dog owners not... cleaning up after their pets. There’s noisy neighbors too… There’s roaches all the time! I’m very disappointed because this is a beautiful place to live. Read More

I have had nothing but problems since I moved in. On the first day, my apartment was not ready even though I confirmed with them that it was. As my furniture was being moved in, a staff member from the office was trying to clean my toilets and tub because they were absolutely disgusting. I essentially cleaned my own place. One issue was that in one shower, there was no hot water. In the my second shower there was no cold water! How does this happen at the same time. Speaking of same time, both... my toilets were broken at the same time. I put in an emergency maintenance request. I would get an email that all is repaired when no one has even come to my home. That happened about 3 times until I finally contacted the manager. My main issue here is the flooding. There’s absolutely no drainage system for rain for my building. This causes deep waters to flood the only walkway to my building and every where else around the building. I mean this is no exaggeration. It’s too deep to walk through. It’s in front of the entire building so there no way around it. I have complained to management twice now and nothing has been done. I just moved here in Nov. These people had to know of this issue prior to my move in and they put me here anyway. It’s unacceptable. I am pretty much stuck in my home when it rains unless I was to walk through water much deeper than my ankles. I can’t risk falling due to a medical condition which the complex is aware of. I need them to do something about this or move my apartment. Worse experience ever.
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