7/8/25
HORRIBLE! RUN DONT WALK
When you first pull up to these apartments in North Ridge, everything looks nice and clean. You think, Wow, this could be a great home and a nice area for me.
But let me tell you — NO! First and foremost, the community center is small, the management is horrible, and the apartment I was supposed to lease was hazardous. There was dust all over the ceiling, the wiring didn’t work, the sink didn’t work, there were holes in the ceiling, and the carpet edging was exposed!
I was told I would receive... a refund for my application and administrative fees and even received emails confirming this because it was their negligence for offering me an apartment that wasn’t ready. It has been since April, and I still haven’t received my refund!
This place is disgusting and unacceptable, and the people running it are incompetent. I hope nobody rents from this ridiculous apartment complex!
Review from Apartments.com
Property Manager at 550 Northridge responded to this review
Thank you for sharing your feedback. We’re sorry to hear about your experience. We take all concerns seriously and want to ensure any outstanding matters are addressed properly. If you believe you are still owed a refund, please reach out to our... office directly so we can look into the situation and assist you further. We’re committed to reviewing each case thoroughly and working toward a resolution where appropriate. We appreciate the opportunity to make things right.