The Atlantic North Springs Apartments

If I could rate this a “0” I would. Their staff is very unprofessional and rude. I paid my deposit a week prior to my move in date and I followed all the steps just to receive a call the day before I move in that I needed to send the over more information. It’s cheap but I promise you it’s not worth it.

After living here for two months I started to receive monthly charges on my account due to apartment vacancy. I have show them my power and gas bill and that they are current and being paid before due but they still continue to charge me. They will not remove the fee but expects me to pay it in full every month and then give me a credit for the next month because there isn’t anyone here that knows how to remove only to give a credit.

Poor appliances,be ready to pay $185 for water for one bed apartment,be ready to live with roaches,be ready to pay $60 for at&t internet,that the only company that service the apartment for internet,trash everywhere,work orders are never done,don’t fall for the trick of price you see,they charge more ,when u read this and ignore it,we will come back and say I didn’t lie,you are not allow to use ur own rental insurance.

This is the WORST place to move BY FAR! I have never felt with such an unprofessional staff, in MY ENTIRE LIFE! The communication from this apartment complex is by far one of the WORST I have ever encountered. You also try to put in request for maintenance here and either they don’t complete them at all or do the half assed, also on top of that, not only did I pay for pest control in my rent (which was NEVER ONCE DONE) and ended up having a roach problem, the mailboxes were unavailable for the... first 6 months of my lease, the gate is ALWAYS broken and never working properly, the trash is always overflowing into the parking lot, and a total mess. I also was promised a renovated unit and was instead given a run down unit and was told that it was renovated when it in fact WAS NOT! I was also never provided with gate keys either, the first three months Of my lease I had to call the police on numerous occasions because of my neighbor and notified the office and nothing was done. This apartment complex is awful and to be honest should be shut down. DO NOT MOVE HERE! Read More

My unit was supposed to have a washer & Dryer. I was advised at move in that it was on its way & given $40 off of next months rent. It was delivered to my unit over 1 week later, on 3/8, & they just dropped it off in my living room. They did not connect it. I have called so many times, left so many messages, with absolutely no response. They always close before their advertised closing time so I can never catch them in person. Finally spoke to the property manager in person yesterday who... apologized & stated he would take care of it. Came home from work today before their closing time and of course they were gone already. Walked to my unit, & its still sitting in my living room. This complex doesn't care about their residents at all. No decency among them. The unit itself is worn down. They slapped fresh paint on things that needed to be replaced. I've seen roaches every single night since I moved in. No idea why they're charging me a pest control fee in my rent! Do yourself a favor and stay as far away from this place as you can. I knew it wouldn't be great due to the price compared to the rest of the area, but this is so far beyond what is humanly conceivable. They just do not care at all! Read More