Osprey on the Bluffs by Trion Living Apartments

If I could leave 0 stars I would. DO NOT LIVE HERE. First of all, issues with the property- pool never opened and was green, gym disgusting and was destroyed, and front office was no help. My unit had many issues- smelt like stale cigarettes, flooding from dishwasher that was not properly fixed, so it caused the floor to have massive lumps, crap paint job and stains. If you do live here or sadly already signed a lease, Goodluck with your security deposit because you will not see that again. I... have been out of there for over 6 months now and still have not seen it nor have an itemized deduction receipt if there was one. Also, good luck with contacting the property manager because its seems like they never work. I went in to the office over 10 times and she so happened to always be out of office. I also called over 15 times and guess what... never in office. Seems like they are hiding something. VERY SKETCHY. Read More

Very poor maintenance/ in-between tenant cleaning. Extremely terrible patch/paint job. There is paint on just about every window, light fixture & floor. The washer/ dryer installed was not cleaned. There's discoloration along all the closet doors & ceiling/ wall seams. Photos online indicated we'd have a fireplace, microwave & wood floors, we have none of those 3. Mailbox key doesn't work. Screens missing/ or torn on a few windows. Mold in the bathroom due poor caulking. Gutters not cleaned &... broken rails on balcony. I expect better when I'm paying so much in rent. Pool is closed for maintenance & given what we've experienced so far, we'll be lucky if it's open 3months from now. The gym room is DISGUSTING! Overflowing trash everywhere, cigarette butts in the bathroom. Every window needs the tracked clean & lubricated. We moved from out of state & only had the online photos/information to base our assessment of this place, even knowing that stuff doesn't always live up to what's promoted online, this place is WAY worse & different than what's shown & promised online. Had we been here in person looking, we would not have signed a lease. Read More

If you are able to do all of your own maintenance, don’t mind being harassed by children that don’t live here and require NO HELP WHATSOEVER from the office… THIS IS THE PLACE FOR YOU. Kids from all over the neighborhood come here and steal the maintenance golf cart on a regular basis driving it all over nearly crashing into cars and vandalize everything they touch. The locks on the fitness room doors are/have been broken for 2+ years now, which allows countless homeless people to live in there.... There are cameras in the fitness center, at the pool, office and in the laundry facility but the office staff “doesn’t know where the feed goes”. The lack of security in this place is astonishing and when you ask the office to do something they “already called someone about it.” You’re on your own if you choose to move in here!

Good luck.
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I wanted to like this place. I love the scenery and community, but the management isn't good. It is difficult connecting with the staff.

The maintenance is ok, but very slow. Maintenance requests keep stacking up, but we don't want them done poorly (details further down), so we try to fix things ourselves.

When we first moved in, we did a walk through of the apartment, and it was disgusting. A light bulb was out, bugs everywhere, toilet seat unstable, cobwebs in kitchen drawers, countertop was... unstable, and more... We took these to the office, and they said they would fix it and clean before we moved in. TWO WEEKS LATER, it was the same. They had not touched it. We had to put off moving in for almost a month. We got no discount for this inconvenience...

I have a one bedroom, with no washer/dryer. This means I use the community's, but they do not work well, or stop working very often. I find myself sharing one dryer with many of the other community members. The only currency they take are quarters... And we are in the middle of a national coin shortage.

The apartment is quaint, but falling apart they don't fix issues, they just put temporary fixes on everything. Most of the maintenance to my apartment will have to come out of my pocket because I believe they don't take care of their members as well as they should.

There is more, but that is at least a few reasons I do not recommend moving here. If you don't mind taking care of your own apartment and cleaning upon move in, then move here. If not, I don't recommend wasting your money since they do not care for their amenities properly. For the rising rates, it is not worth it. Some things have gotten better, I think the property and management still have much to do to make the community more successful. Read More

The apartment is nice for the price. However the customer service SUCKS! Maintenence takes their precious time fixing any issues you report. My air stopped working 3 times in 6 weeks and I had to call at least 3 times a day for 3 days to finally get it fixed each time! The leasing office is always so "busy" that they can't answer the phone. I am literally counting down the days until I move!