10/5/24
terrible service, police
I cannot recommend this place.
We recently visited for a tour and were not greeted upon arrival, leaving us to stand in the lobby. After a few minutes, we ventured further inside and noticed a man in casual attire engrossed in his phone, seemingly playing a game. He didn’t acknowledge our presence, so we decided to leave. We even heard the door beep when we opened it, indicating he was aware of us. This likely explains the 10-minute wait to enter the gate, as no one responded, and it also... aligns with my fiancé's experience a few days earlier when he couldn’t get anyone to answer at the gate during the day. There were also about 4 police cars entering the community as we were leaving.
We went to a property down the street after and were immediately tended to and made to feel like we were valued.
Review from Apartments.com
2 People Found This Helpful
Property Manager at Calibre Lake responded to this review
Thank you for the review. We are truly sorry for your unaccusable experience at Calibre Lake, this is not how we conduct business on a regular basis. You stated you recently visited but we do not have any unscheduled tours in our records and also do... not see any missed calls from the call box recently. We also contacted the police department to check and they have not dispatched any cars to our property any time recently and stated it was a very rare occurrence they do. We would love the opportunity to show you and your fiancé our property and why living at Calibre Lake is the right choice. You can contact our leasing center by phone or email any time.
-The Calibre Lake Team