9/14/24
Bad
My partner and I lived at The Emerson 1600 for a total of five years (two years for me), and unfortunately, our experience was far from positive. Our issues began when a fire in the upstairs neighbor’s apartment caused our ceiling to collapse. Management was initially hesitant to help, but they eventually moved us to a new unit. However, the new unit was unfinished, had mold in the ceiling, and, to make matters worse, the apartment had a serious roach problem.
Not long after moving in, our air... conditioner started leaking. The maintenance man came to fix it but left a huge hole in our wall, which was never repaired, leading to continued leakage. He also came to fix our bathroom tile rack but caused another hole in the wall that was never addressed. To top it off, the upstairs neighbor’s apartment leaked into our laundry room, which management never fixed either.
Now that we’ve moved out, they’re attempting to charge us a $2,000 fee for the damages caused by the leaking—a problem that was clearly not our fault. It’s unacceptable that we were subjected to mold, roaches, and ongoing maintenance issues during our stay, and now we’re being unfairly penalized after leaving.
Living at The Emerson 1600 was a highly disappointing experience, and I wouldn’t recommend this complex to anyone.
Review from Apartments.com
2 People Found This Helpful
