Cottage Row Student Living Apartments

My son was not able to head back to school, yet landlord refused to negotiate any kind of release from the lease payments. Never moved in. I speculate the unit has been rented again as well. Dishonest landlord, renters beware and don't expect anything if something happens with your life circumstances.

How can you have five stars? There’s not one favorable review on your entire website! Every single one I looked at was one star, which I presume is because you have to give at least one star to submit review. (About to find out) Our son our had lived here for three years, the gates are always broken, management says it’s rhe resident fault for running into them. There have been numerous home invasions, many residents have been robbed and while Management refuses by hiring security they can’t... get gate working more than 10% of the time. More than not the gate is open coming in but closed on exit. We will not renew again renter beware do not rent at Aspen Heights. BTW MADE ME PUT A STAR TO RATE. SO REALLY THESE ARE ALL NO STARS OR ZEROS! Read More

They only care about nickeling and diming you and charging you for everything they can. They seem to be setting you up to have to pay extra fees and fines. BEWARE if you rent from them you will be charged extra charges for every little thing that they can think of and they do not care at all about the fact that these are college kids trying to make it on minimal income.

Signed a lease in December 2017 for the next year. Had to leave school for new onset medical reasons in January 2018. Will not be able to return and Apsen refused to assist in any way. They only care about getting as much money as possible and not helping those with extenuating circumstances who can no return next year to GSU or afford to pay for apartment.

I was a loyal Aspen Heights resident, renewing my lease for the 3 years I lived off campus. At first my experience was wonderful, but as years passed, things truly went downhill. After numerous crime reports in the neighborhood, I no longer felt safe walking my dog at night. The houses were beautiful when I first moved in, as they were only a year old. However, these houses were not at all maintained and quickly turned to crap. Ex: our dishwasher required maintenance every week because it was so... broken, yet they wouldn't replace it; they never came in to fix common areas when 4 of the 5 residents moved out because it wasn't a "complete move out". Therefore, carpet and walls had residue from 3 years prior residents that they refused to come in and clean after. The amount of dog poop in my yard was unbelievable. They use to have people come around to clean after the immature college students that can't take care of their own animal, but they stoped that service as well, so I could not comfortably walk my dog (that I clean up after) because of other dogs doing their business in my yard. Don't get excited about living in a gated community-- it is ALWAYS open or broken. Trash service use to be free, then they started charging.... Using Simple Bills is a disaster, over charges you, and requires a service fee every month. Truly a rip off. Aspen use to host many resident events, such as dinners at the clubhouse or handing out chicken biscuits at the gate. Yet in my last year of living there, this never happened. They only tried to recruit new residents instead of thank people that have lived there for 3 years and paid thousands of dollars to them. Staff is IMPOSSIBLE to work with. It is incredibly frustrating to call 3 different times and get 3 different answers from kids that have no customer service and have no idea what they're saying. College kids helping college kids does not work out. Luckily, I did not experience any problem with move out charges or else they would never hear the end of it from me. Overall, I would not recommend and wish I would have never renewed my lease after the first year. Read More