11/20/24
Not so great anymore
At first, it was amazing living here. Building is near to all. Unfortunately corporate accounting changes caused over collection of auto rent payments. Managers say they open tickets with corporate and never follow up. Ive sent 10+ emails, left messages. I’ve now been waiting 33 days for my final move out statement. The building manager won’t ever return a call herself. I emailed again, was told they would review and again, no response. Unfortunate experience, no aloha here. Hopefully... better for others.
Review from Apartments.com
Property Manager at Lilia Waikiki responded to this review
Aloha,
We’ve scoured our records and cannot find you as a current or past resident here at Lilia Waikiki. We would be more than happy to address your concerns but require some additional information. Send us an email at Lilia@bpapartments.com so we... can figure this out together. Thank you and we look forward to hear from you.