Moanalua Hillside Apartments

Update 12-24-23: My unit is infested with cockroaches and now there are rats in the walls. Laundry facilities are broken all the time still and nothing gets fixed correctly. Look elsewhere for a btter place to live.

Only live here if you have to! Laundry rooms are always breaking down almost on a daily basis. Maintenance cant even fix a work order and just closes them out. Maintenance crew takes the cheapest route possible and their work shows for it. Appliances are the cheapest you can get ... and they get painted over before a new tenant moves in. Management is also non-existent and they do not help you or respond back to you at all.

All of the older buildings are terribly remodeled and foam sealant is overused in many places. A lot of bugs are also present and it does not matter how much is sprayed. These things even come out from the bathroom sink. Parking is terrible and they only give out reserved parking for anyone that has a walking issue. You don't need a handicap placard as long as you get a doctors not. Reminds me of how California is ran. Read More

I moved into the apartment 10/06/22. Soon after moving in I found out that every building was infested with cockroaches. No matter how clean the apartments were you would see them daily. They told me to sign up for their third party auto pay website which charged me for my first months rent even though I had already paid them in person. I had to dispute it with my bank. Then they charged me a late fee because my bank wouldn’t let their double charge go through. When I tried to explain to them... they said there was nothing they could do because it’s third party. I was forced to do pay the third party late fee. The fee was around $50 I can’t remember. The entire building smells like fumigation gasses all the time because of their roach problems. We had flooding issues multiple times but residential service’s doesn’t answer their phone so we had to fix it ourselves. The leasing office is impossible to get on the phone with. They only answer 10% of the time. We went in person to the leasing office because our lease was going to expire in a couple months and we didn’t want to stay. The lady at the front desk said nobody was there to help us. Later we called and nobody answered. Left a message but no calls back. When we finally moved out they said they had to charge us 28 days past the end of our lease because we didn’t sign their notice 28 days in advance. We had tried to notify them multiple times and never once were we acknowledged or helped. The front desk receptionist said she couldn’t help us a month or so prior but then she printed it out immediately on the day we moved out and the form took 10 minutes to fill out. I believe they delayed our notice to vacate intentionally, so that we would have to pay them for another month while they can find a new tenant. They make it impossible to get back you’re security deposit. A lot of people hire cleaners and are still denied and they charge tenants for maintenance problems they never fixed when requested Read More

Had a lot of material issues that they were slow to fix constantly the utilities are divided per person/bldg not by sn individual apartment's usage so if you were barely home using the least amount of electricity in the bldg and your neighbors used a crazy amount you were still fitting the bill for the spill over into your equal share of the bill. Also once you move out you are 100% going to be getting a bill not your deposit back even if the damages are their fault as stated before. Also the... pet policy is ridiculous and enforced when they feel like it. There's dog poop all over the grass areas and everyone seems to have the prohibited dog breeds anyway. Steer clear of this place. Read More

Worst place I have ever lived. Can’t wait for the army to cut my orders so I can be out of this place. The marijuana scent throughout the billing gives me the worst headaches. The Parking situation is also horrible. Laundry situation is horrible. The bills are a rip off. Save urself the stress and move somewhere else. I literally wish I could move out today. This is the worst place I have lived in all my life

WARNING!! Don't move here . . . you will completely regret it. the property management Jonie and Kevin are extremely unprofessional with harassing and threatening letters because they don't do their job and try to blame you for the properties problems. They will take away washers and dryers with your clothes in them without notification and you will never get them back. They give you no notification when they turn the water off right when you are about to take a shower. Cockroaches will be in... your unit no matter how clean you keep your unit. If you come home after 8pm, you will be driving around from parking area to parking area trying to find a stall with no luck after a hard Day's work and totally exhausted. then you'll have to carry your groceries from far far away to your unit. They will not renew your lease and will not tell you why they are not renewing your lease because they want to get you out of your unit as fast as they can so they can renovate it and raise the rent twice as much as what you were paying for it. There is pigs roaming the area and abandoned cats because they charge $75 per cat. They allow two dogs but they only allow one cat per unit so tenants abandon their cats on the property and they didn't put the pictures of the abandoned cats in all of their photos. There is a rooster that wakes you up at 4:30 am in the morning. You will hear noise all day and night long from neighbors including arguments, dogs barking, tenants dropping garbage in the dumpsters. The stairs to your apartment unit will be never cleaned from the maintenance people. They will tell you that your utility bill will be a between $200 to $300 for a two bedroom when you
move in but it will end up
being $400 to $500 dollars because they divided by the amount of tenants on the lease for each building but some tenants actually hide.
other tenants in their units who are not on the lease. Run from this property and never look back or else you'll regret it for the rest of your life. Read More