2/11/25
Verified Renter
The maintenance are absolutely the slowest people to do anything, my shower broke and then got fixed and then broke again a month later and both times it took atleast 4 days and multiple calls to fix it. My sink sprayer broke, got fixed, and then broke within a few days. Otherwise I think the apartment is nice and the staff are fairly understanding, when my bill was unusually high I was credited and the events they hold are pretty cool.
Review from Apartments.com
Property Manager at The Social West Ames® responded to this review
Hi Anonymous User,
Thanks for sharing your experience at The Social West Ames. We appreciate your feedback and hear you on the maintenance issues you've experienced. It's definitely frustrating when things break down, especially when it happens... repeatedly.
We're glad you find the apartment itself nice and that the staff is helpful. We encourage you to reach out to the management team directly at thesocialwestames@trinity-pm.com if you experience any further maintenance issues, so we can work towards a quicker resolution.
Thanks again for your feedback.