The Des Moines Building Apartments

Everything was great for 18 months until Indigo took over. Then they started claiming I owed $500 for "misc". They took me to court and they lost. The heat was out for a week Dec 2022, a week Feb 2023, a week in March 2023, and 2 weeks in April 2023. People are constantly trashing the elevators, literally wiping buggers on the wall. There was vomit on the floor through 1 whole weekend. I have pictures where someone threw a pumpkin down the hall where it sat smashed for 2 days. The trash... chute area always smells of sour milk. This became a nightmare, that 6 months later i'm still dealing with. All the street noise is amplified by surrounding buildings. Sirens of ambulances headed to Mercy, and high school kids with loud mufflers. I gave 6 weeks notice of leaving, but they didn't cancel cable/internet service so now DirectTV is trying to collect nearly $100 extra from me. Car was broken into in parking garage. Liberty garage will have problems with access about 10% of the time. Homeless in the alley. You won't feel safe on the street after dark. Horrible, horrible experience. Avoid any INDIGO managed property. I have documents to support all my claims. Read More

1. If you are going to take a tour here make sure you ask if the air conditioning/heat is working look for the LG thermostat on the wall if there is a code like CH 05 it means the A/C or Heat is out. Don’t expect them to fix it right away it usually takes a week or two.

2. If you file a complaint against a neighbor or a general complaint don’t expect them to do anything about the complaint because they never do. I have filed numerous complaints about neighbors using the recycling bin as a trash... can and all they said was we will talk to them about it.

3. If you need something fixed and if you can afford it you are better off hiring someone because they only have one maintenance man here.

4. Homeless people use the carpet by the office as their own personal urinal and the office does nothing about it. So, if you’re touring be sure to look for the big pee spot by the office you can’t miss it.

5. By law they are required to provide a safe place to live and this is not a safe place to live. You have people drinking in the alley then smashing the bottles. You have non-residents getting in the stairwells. You also have homeless people using the pocket park as their own drug den.

6. Neighbors throw their trash in the trash room without using the trash chute and when you tell management it takes them a few days to get someone to clean it up.

7. Apartments were built cheap and now 10 years later they are falling apart which means you are probably going to have maintenance in your apartment more than you like.

8. The community room has a table that is unstable, cabinets that are coming apart, two recliners that are nasty and a couch that is nasty. Oh don’t worry about playing pool because the pool table needs to be replaced and they have claimed it will be fixed but a year later it still hasn’t been fixed.

9. The manager obviously believes that domestic violence is funny as I told her about neighbors fighting down the hall and all she can say is I am not sure what to say to that. Seriously, that’s the best she can come up with? How about I will talk to them.

10. There are no backup lights in the stairwells so you either use your cellphone, stay in your hot apartment, or walk downstairs in the pitch black. Management was told about this and they refused to do anything.

11. There is trash everywhere in the alley because they allow homeless people to live in the alley which is unsafe. I am honestly afraid to take my trash out that can’t go down the chute. Read More

Horrible place, would not recommend to my worst enemy. I lived there two years and both years the heat was out during the winter, and took months to fix. The management was terribly incompetent too.
The place could be dangerous too. I remember when the elevator was out so everyone had to take the stairs, and the emergency lights were out in the stair case! Ten flights in pitch darkness, so unsafe!
Do not rent here.

Living here has been a crap shoot with the heat and A/C. It’s constantly breaking down and it takes forever to fix. Instead of putting a new system in they just replace parts and because of that the system constantly is breaking down. Residents leave trash in the trash room instead of sending it down the chute or taking it down to the dumpster. Residents along with FedEx employees are constantly standing by the doors smoking when they should be 25ft from the entrance of the building. You can... only use NexGen for internet and tv service. I will definitely be moving after this year. Read More

Previous reviews are correct that basic maintenance needs like hot water and working heat/AC not only go out frequently, but are left unresolved and unacknowledged by property management for weeks at a time.
Noise is also an issue, both in noise travelling between units and noise from the street outside. There is frequent street racing and motorcycle/engine noise pollution in the night.
With those negatives being said, the unit spaces themselves are fairly modern and nicely spaced. Trash chute,... laundry machines, sky walk access and small gym area are all available within the building. Has a beautiful historical lobby. Building has good cleaning upkeep. On balance probably still worth it, if you plan on the inconveniences mentioned above. Read More