5/31/24
Water issues constantly
Sat for over 24 hours with flooded kitchen and soaked carpets because emergency line and leasing office couldn’t communicate correctly with maintenance. Called 6 times and never heard back, was told they “texted” them.
Review from Apartments.com
Property Manager at The Pointe on Fleur responded to this review
We are disappointed to hear about your experience and perception of our community. This is not the standard of service we strive to provide. Our team endeavors to address maintenance requests promptly and efficiently. We’d like to discuss this... further to better understand and address your concerns. Please visit our leasing office at your earliest convenience. Thank you.