University Village - Carbondale, IL Apartments

Amazing property and staff. They are very helpful and patient. I would recommend everyone to live here.

I moved in to UV during my undergrad and have renewed every year through the completion of both of my graduate degrees. The property has been accommodating for all my needs throughout the years. The apartments, the property, the management, the maintence team - truly everyone here, are the absolute best.

I had the worst experience living in this property. The management matched me with a roommate who locked me out of my own apartment, damaged my furniture, and even told the police I didn’t live there. When I called the police for help, they told me it wasn’t safe for me to stay.

I asked management to remove my roommate since I had done nothing wrong, but they refused to take action and instead forced me to leave. Instead of protecting a tenant who followed the rules, they enabled someone who... harassed me and damaged my property.

If you care about your safety and fair treatment, stay far away from this place.
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I have lived here for almost two years. The workers in the office are wonderful and so good at communicating with their residents about things going on. It is in a perfect location to where you are still capable of being apart of things going on in town but also far enough away for some quiet. I have made so many memories living here and I couldn’t recommend it enough.

We have only been here since August and have had a multitude of issues. To begin the apartment was never cleaned from the old tenant. Who left beer bottles, hard drugs, weed, etc. It was completely trashed. We notified them, they claimed they would send maintenance but no one ever came. After cleaning the apartment ourselves, we notified the office that there was no hot water, the floor was peeling, the dishwasher was leaking water, and the door to the furnace was broken. Again, we were told... someone would be sent but they weren’t. There’s more. The landlord noticed my girlfriend was here for a while visiting. She along with another young lady from the staff began banging on the door early in the morning. Being startled no one answered the door so they let themselves on. Initially she told us she could only stay for 3 days so we immediately started reviewing the lease. We saw something about 6 days which we didn’t quite understand so we asked about it and at that point were told that guests are only allowed 6 days for the ENTIRE YEAR! We tried to talk to her but it seems she took us questioning to the lease to offense and was so nasty towards us ever since then. My girlfriend left but they said she was still here and they would randomly come in to check if she was here. They did just that and found that SHE WAS NO LONGER HERE. They then informed me that she would be arrested if she came back. I don’t even understand how it escalated to this point. Read More