2/12/24
What a uninhabitable dump - 0 stars
What an uninhabitable dump this place is. They are so unhelpful/don’t really do anything. 31 days of leaking water in bedroom with 2ft hole in ceiling for weeks. Then living room ceiling started leaking water and they never fixed it. Heat was out for around two weeks or so. Water was out for over a week or so. Chicago Renters Right, Alderman & Department Of Building is helping with this. 10 minutes after Department of Building went to my uninhabitable unit. I got call from Horizon about them... agreeing to pay $200 a night for hotel until issue was resolved since unit is uninhabitable. There is so much mold in the unit, my friend almost had allergic reaction while helping me pack and Horizon didn’t care. They refuse to pay me back for hotels even though I have it in writing. They do terrible job responding to emails/questions. This building is under fire with violations from what I was told. Stay away from this awful reality group. Read other reviews and notice the poor ratings. I made that mistake. They will most likely try and find cheapest contractor to fix your issue, meaning good luck getting issue fixed in timely manner. They left power and lights on for days while I was gone since I couldn’t live there safely… they turned off power to fridge for some reason. Due to the nasty mold/leaking water and fridge, they made this place smell disgusting. Hopefully they don’t paint the mold over
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