Willow Run of Crest Hill Apartments

I lived there two years and constantly see them working on the property outside. They've upgraded sidewalks, parking lot, and added lights around the walking path.
Anytime a resident leaves, I see them completely gut the apartments with the older appliances, so it seems like they are using it as opportunities for remodeling when they can.
I had no issues with paying rent by checks or adding my pet to my lease.
Overall, the property was fairly quiet. The pool area was nice and not crowded in the... summer.
The only downside I feel is that their office is only open 12-4pm. If I did need to stop by for any reason, I was adjusting my schedule at work to do so, but I rarely if ever had any issue when that occurred. Like majority of places, annual rent increases will happen, but it was never too concerning for the two years I was there.
Overall, it was a great place to have on my own and wait for the next chapter of my life. Read More

I left after a year while having no problems until they deducted 150$ for cleaning charges even though I left it clean with picture evidence but was told, you signed a contract so theres nothing we will do'. The place was spotless but just because I signed, they say they can get away with overcharging me for cleaning even though my 15 pictures show a clean apartment.

Just not worth your money. Bad location, extremely rude management and just loud neighbors everywhere.

Took them 6 months to care about a cockroach problem. First two times we complained they told us, without visiting, to clean our apartment. Twice we threw out everything in our pantry and bleached out silverware and nothing happened. We were one of the last on our floor to stay - management was largely hands off and even this there was mold on all of the window sills the price point and location was good - but we finally left when they started renting out the empty apartments without telling... them about the roaches. (The newly wed couple that moved in across the hall were sure in for a rough surprise.) Everything is buckled and times - and that's clear from the opening contact you sign - but they will try to charge you for things that aren't on the list. When out dishwasher broke we were willing to pay for the repair -as started in the contract- but they tried to charge us for the replacement - not on the contract- even though it was over 15 years old. It's hard to find anything in this price point, do I understand why people move here, but if you can afford something more then go there. Read More

Horrible tatics and practices. Think there better then others . needs major updates inside ... bad expierence .. stay away