8/9/21
Worst apartment complex i have ever witnessed
Been living here almost a year now and worst living experience of my life. Office staff never answers or returns calls. Office staff is never in office during posted office hours. The first apartment they had us in had water damage in the living room, one of the bathrooms didn’t get hot water, and the bedroom had a broken window (we did not get to view the apartment before moving in). The water damage went ignored for so long that mushrooms grew out of our walls. We also had one of the hobs on... the stove randomly burst into flames while i was cooking (again office didn’t even answer my call or call me back). We are now in our 2nd apartment, this one catty corner of the first. This one’s dryer doesnt work, also a broken window in the bedroom, and this one leaks into the kitchen. We informed the office of the leak and they have completely ignored it and us. Due to this we have mold in our kitchen cabinets. It is also usually not possible to park anywhere near our building and the other tenants are absurdly loud around the clock. Parking lot and corridors always reek of weed. We had someone just randomly knock a single time before unlocking and opening our door and realizing that there were people living in here said “wrong apartment” and left with no other context. I had better experience being homeless than I have living here. I would not recommend anyone live here no matter how desperate. They have also tried lying directly to my face claiming I said things that I never said.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Crowne Forest responded to this review
Hello,
Thank you for your response regarding your stay at Crowne Forest. While we try to attend to the needs of our residents there are times that we may not hit the mark, it sounds like this is one of them. We appreciate your honesty in your review... , and we have used your review to improve not only the maintenance issues you outlined but also the communication aspect. Thank you again for your honest review and the chance to learn from it.
Thank you,
Lisa Kraklow
Crowne Forest Community Manager